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About Us

Our Services

The Samaritans offer a listening service for those who are alone, distressed or considering ending their lives and we are available 24 hours a day, 365 days a year. We try to work together to try and alleviate these feelings of loneliness and lack of connection that can lead to suicide, but we are here for everyone who needs an ear to listen and the opportunity to express their feelings and concerns, not just those who feel that suicide is inevitable. We will never judge and sometimes, due to circumstances, it can be easier to trust someone who is completely unknown.


The vision of the Samaritans is that fewer will die from suicide. It is possible to prevent suicide, it is not inevitable. The reasons for suicide are complex, but behind every statistic is an individual who leaves a family and community devastated by their loss.

Samaritans offer a telephone listening service in English and in Welsh

We are also developing an Online Chat service (in English) which is available at specific times and which is advertised at present on the general Samaritans website when functioning; the service is being continually expanded.

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English 116 123  (24hr service)

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Welsh 0808 164 0123 daily 7pm-11pm

NORTH WEST WALES BRANCH OF SAMARITANS

 

Our Branch is one of the 201 Branches of Samaritans throughout Wales, Scotland, England and Ireland. The Branch was established in 1983 and we are situated now on Parc Menai outside Bangor. Our area covers the counties of Gwynedd, Anglesey and West Conwy. All our volunteers receive no payment for their services and complete an extensive training course before being accepted for the role.

 

In addition to providing the core Samaritan services, our Branch also provides locally:

  • answering direct telephones on the Telford and Menai Suspension Bridges for those in distress

  •  visits to towns and villages, shows, livestock markets, eisteddfodau and events throughout the area to promote awareness of our services – we have a specially equipped community vehicle for this purpose

  • visits to secondary schools and colleges to hold Mental Health Workshops

  • providing workshops on listening skills, dealing with anxiety and mental health for businesses and institutions

  •  talks to groups and societies about our work.​

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